Thermaltake
shipped this product to me in a cardboard box, along with foam packaging snow to
prevent damage and to prevent it from moving around.
The Power Supply Unit (PSU) box comes with a handle and has plastic shrink wrap
around it. If the plastic shrink wrap is removed, it could mean the product was
opened. If this is the case, I would recommend contacting the reseller or Tt
directly.
Also note, the PSU itself has bubble wrap to further prevent damage. It's very
important that a product is packaged correctly because they can and often do
sustain damage when not. It's comforting to see that most companies nowadays
take great care in insuring their products arrive safe and sound.
Included with this product
is a Power Cable, four Screws for mounting the PSU in the case, User's Manual,
and the Power Supply.